OrderTracking- If an order is removed from a visit note the removed order still shows in order tracking as outstanding

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  Description:  Order Tracking results column is not being updated when results are received Step 1: Log into Chart module as an active provider or as a clinical staff person. Step 2: Open a patients Chart (age and gender do not matter) and create a ...

• Client Cheat Sheets-Resetting Order Tracking

  Description The attached Cheat Sheet illustrates how to reset Order Tracking.

• Crystal Report- Patient education only gives credit when inserted in visit note and not when printed

  Description: Crystal Report- Patient education only gives credit when inserted in visit note and not when printed Solution: None at this time Workaround: If provider is using past visit notes or short-cuts the provider must insert the patient ...

• Chart-Unable to delete ICD10 codes from visit note (Resolved in e-MDs version version 9.0)

  Description:  issue removing an unwanted ICD 10 code from a visit note.  When a user  tries to remove an ICD 10 code, the change did not reflect in the note Solution: None at this time Workaround: The workaround for this issue is to change the ICD-9 ...

• Chart - In Scriptwriter the "Add Note to Prescription" window populates behind "Drug Interaction" window-Issue#: 12019

  Description: In Scriptwriter the "Add Note to Prescription" window populates behind "Drug Interaction" window 1. Log into solution series 2. Open Chart module >> open patient chart 3. Select current medications in Visit/HS 4. Select the new ...