Direct Messaging - Staff Linked to Group Email Cannot Receive Inbound TOC Message - Issue #:14002

Direct Messaging - Staff Linked to Group Email Cannot Receive Inbound TOC Message - Issue #:14002

Description:

Direct Message Group Email members cannot receive inbound message from an external source if a Transition of Care C-CDA attachment is included.

 

Solution:

None

 

Workaround:

None at this time.  Only providers can receive TOC inbound messages from external sources.

 

Tangible Solutions Issue #:

14002

 

e-MDs Ticket #

Confirmation received from e-MD's Support Manager NR via email

 

Date Reported:

June 2015