Description:
In Scriptwriter the "Add Note to Prescription" window populates behind "Drug Interaction" window
| 1. Log into solution series 2. Open Chart module >> open patient chart 3. Select current medications in Visit/HS 4. Select the new medication icon (Rx pad) 5. Search medication, ex. Triamcinolone Acetonide 6. Double click prescription 7. When Drug Interaction screen appears, select “Ignore with Notes Current Outcome: The “Add a note to the prescription” window populates behind the Drug interaction window, making the screen seem frozen. Expected Outcome: The “Add note to the prescription” window will populate onto the screen and the provider should be able to select “OK” and then the prescription will fall into the “Pending scripts” side of the script writer screen |
Solution:
e-MDs will release an update to the software in the future.
Workaround:
The workaround for this item is to (Alt + Spacebar then select “Size”. Resize the “Add a note to the prescription” window so that it shows outside of the Drug Interaction screen, click the window then add notes and click OK.)
Tangible Solutions Issue #:
8183
e-MDs Ticket #
8807747
Date Reported:
04/28/2016