Chart: Error similar to "Access violation at address 66537E8D in module 'ScriptWriter.dll'. Read of address 00000000." will occur.

Chart: Error similar to "Access violation at address 66537E8D in module 'ScriptWriter.dll'. Read of address 00000000." will occur.

Description: 

Chart: Error similar to "Access violation at address 66537E8D in module 'ScriptWriter.dll'. Read of address 00000000." will occur.


Steps to reproduce: 

1. Login to Chart 
2. Access an effected patient's chart > Visit/HS > Current Medications 
3. Select the New Prescription button 
4. Search for the effected drug 
5. Double click it to add to the Pending Scripts 

Actual Result: Error similar to "Access violation at address 66537E8D in module'ScriptWriter.dll'. Read of address 00000000." will occur. 

Expected Result: No error occurs and the user is taken to the Scriptwriter screen 

Solution:

e-MDs will release an update to the software in the future.

 

Workaround:

If automatic formulary checks are turned off temporarily, the error will not occur. 

1. Access Chart > File > Options > Scriptwriter 
2. Uncheck Auto-Check Formularies 
3. Save 
4. Prescribe the drug to the patient 
5. Re-enable Auto-Check Formularies 

Tangible Solutions Issue #:

17561

e-MDs Ticket # :

00663096

 

Date Reported:

06/20/2017