Description: When auto posting a ERA and the patient has 2 insurances. The system prompts the user if they want to file to secondary insurance. If the user selects NO- The system does not honor this. The file status of the secondary insurance will ...
Description: ICD10 codes or description are not printing on the invoice. Solution: E-MDs will release an update to the software in the future Workaround: Print the superbill from Chart. This will pull all coding from charge capture Tangible ...
Description: . Open Bill Module 2.Select Posting 3.Search Patient 4.Select Invoice 5.Expand Width of Comment Column in Payment Section (bottom of screen) 6.Exit Posting Screen 7.Go Back into Posting 8.Search Same Patient 9.Select Same Invoice ...
Description: Chart: Error similar to "Access violation at address 66537E8D in module 'ScriptWriter.dll'. Read of address 00000000." will occur. Steps to reproduce: 1. Login to Chart 2. Access an effected patient's chart > Visit/HS > Current ...
Description: ICD-10 Bill Invoice Maximum service line linking is four (4) - any more will generate an error when the invoices are sent to the Clearinghouse payer. The pointers for 5 and above are missing in the 837 claims file. To state it another ...