Bill-Auto posting ERA issue with file status of secondary

Bill-Auto posting ERA issue with file status of secondary

Description:

When  auto posting a ERA and the patient has 2 insurances. The system prompts the user  if they want to file to secondary insurance. If the user selects NO- The system does not honor this. The file status of the secondary insurance will be EF making the user to have to edit each secondary and manually change to EX



Workaround:

None


Tangible Solutions Issue #:

11754


e-MDs Ticket #

122476

 

Date Reported:

08/30/16